online service

Skype: sales-newcco

Security Solution Provider

Contact Us

Security Solution Provider

Address: No.720 Kaichuang Ave, Economic & Technological Development Zone, LuogangDistrict, Guangzhou, China 510530
Tel: +86-20-36538490
Fax: +86-20-86546626
Email: sales@newcco.com

Current Position:Home>>FAQ

How to order from us

1. Please confirm the model numbers and quantities that you would like to purchase to our sales person, or email to sales@newcco.com. 
2. We will send you a Proforma Invoice once we get your order. And if you need, we will help you calculate the best freight charge by courier or by air or by sea. 
3. After you arrange the payment and send us your bank copy, we will put your order down to production, and let you know the ready date in 2 days. 
4. When the goods are finished, we will send the goods out, and let you know the tracking number.  

MOQ
1. For the first order, we have no limit for the quantity. 
2. From the second order, the MOQ is 10pcs

Payment Terms: T/T, Paypal or Western Union

1. Under T/T, there will be USD20.00 bank charge for a order below USD1000.00                
2. Under Paypl, there will be 4% paypal fee. 
3. For total amount above USD3000.00, we prefer to T/T. 
4. We can put the customers' orders down to production once we get the bank copy. 

Lead Time
1. For a sample order (below 15pcs), the lead time will be 3 days after the payment. 
2. For a formal order, the lead time will be 5-8 days after the payment.

OEM Service
1. If the total order quantities are above 250pcs, we can silk-screen print the customers'logo on the products by free of charge 
2. We can put the customers' model numbers in the stickers of the products, boxes, and in the manuals by free of charge, and there will be MOQ here. 
3. We accept ODM projects, and welcome your enquiries!

Technical Support

We have professional technical support team to support our customers, and if you have any question for the technology of our products, please email to us., and we will send you exact and quick reply immediately. Also if you have any doubt for the information on our webiste or any feedback for the quality of our products, please email to info@newcco.com, and thanks for your all comments in advance.